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Journal of Holistic Nursing
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Understanding the Paradox of Patient Pain and Patient Satisfaction

Ann Daly Quinlan-Colwell, PhDc, RNC, AHN-BC, FAAPM

New Hanover Medical Center in Wilmington, North Carolina, aqcl{at}earthlink.net

Pain, in all probability, is the most common symptom experienced by individuals who interact with health care providers. It is understood as a complex and highly individual experience. This complexity is reflected in the paradoxical relationship between patient satisfaction and patient reported pain scores. Using a holistic, caring approach, nurses can optimize the effect of analgesia and facilitate comfort for the person living in pain. Caring for the patient in pain begins with heartfelt compassion and intention to help the person who is suffering. The author describes how the complex relationship and interchange between the patient and the holistic nurse explains the paradox.

Key Words: caring • communication • holistic nursing • nursing care • pain

This version was published on September 1, 2009

Journal of Holistic Nursing, Vol. 27, No. 3, 177-182 (2009)
DOI: 10.1177/0898010109332758
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